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Responsible gambling

Purpose of this page

Gambling is entertainment that costs money, and it can cause harm. This page sets out how to keep play under control and what to watch for. The site is an information site about TuffPuff. It is not the operator, and it holds no accounts.

Gambling and the law in Canada

Under section 207 of the Criminal Code, gambling in Canada is conducted, managed and licensed by each province under its own law. TuffPuff is operated by GBL Solutions N.V. under licence OGL/2024/589/0556 from the Curaçao Gaming Authority. That licence is issued in Curaçao.

Keeping play under control

These habits help you stay in charge:

  • Decide a budget before you play and treat it as money already spent.
  • Set a time limit and stop when it ends.
  • Play only with money you can afford to lose, never with money meant for rent, bills or food.
  • Do not chase losses. A bonus does not change this.

Bonus terms add rules of their own, such as wagering requirements. Read them on the operator's website before you accept an offer. The site describes them on the Bonuses page.

Warning signs

Gambling may be becoming a problem when you:

  • spend more money or time than you planned;
  • borrow money or sell things to gamble;
  • hide your gambling from people close to you;
  • feel irritable or anxious when you try to stop;
  • gamble to escape stress or to win back losses.

If several of these apply, stop playing and speak to someone you trust.

Account questions

Deposits, withdrawals and account settings are handled by the operator, not by this site. TuffPuff lists live chat and email as its support channels, and English is among the languages its support uses.